TRANSFER | NAME CHANGE TICKET

If you want to gift or sell your ticket, and you already have someone lined up to take it off your hands, you’ll need to contact support [at] beatbase.com (Beatbase Ticket Support) to arrange for a name change. The service comes with a $20 fee and is available until 11pm Tuesday 31st May for Winter Festival and 11pm Tuesday the 11th of October for Spring Festival.

TICKET RESELLING

If you wish to sell your ticket and are hoping to find a buyer online, please list it with our Authorised ReSeller, Tixel. These guys are ticket reselling professionals, so they will make life easy for you by handling the whole thing from start to finish, name change included.  

If you wish to purchase a transferred ticket, your first stop should be Tixel, our official partners and authorised ReSellers. Here, you will find tickets on offer from your fellow #elementals who are no longer able to attend this year’s event. 

TICKET SCAMMERS

We hate to hit you with the screaming intensity of all-caps, but DO NOT PURCHASE TICKETS FROM INDIVIDUALS ON FACEBOOK, INSTAGRAM, GUMTREE, VIAGOGO, OR ANY OTHER SIMILAR SITES that you do not know! If someone’s offering a good price, it’s because the ticket is a figment of their scammy little imagination, no matter how legit it may look! Please don’t put our lovely staff through the awful experience of having to send you home because you’ve rocked up at the gate with a fake ticket. Save yourself from this embarrassing nightmare and starve the ticket scamming parasites by going through the authorised selling platforms we’ve set up to protect our Elements tribe.